Digital Identity

Digital Identity Insights

Today’s eCommerce and eGovernment landscape requires robust solutions for Digital Identity.Solutions for knowing your customers when creating accounts and issuing credentials and strong authentication mechanisms to recognise returning customers are introduced at a rapid pace. Regulation such as PSD2, eIDAS and the General Regulation on Data Protection accelerate the need for action and innovation in this field. The expected adoption of Open API and Open Banking will require new approaches and attractive services towards consumers and businesses.

Innopay helps government, corporate and collective clients with their Digital Identity strategy, product development and implementation. We support analysis and decision making while taking responsibility of the adoption, both internally and externally.

Digital Identity Offerings

Instant online contracting - Help EU businesses with online onboarding & contracting of new customers in a compliant or risk-balanced way.

eID Scheme implementations - Help participants & service providers to implement and comply with schemes like BankID (NL), eID stelsel (NL) & MyBank (EU).

Data protection compliance - Help EU businesses with customer data heavy services to assess their compliance with the Data Protection Regulation.

Online age verification - Help EU businesses to perform cost-effective and compliant age verification of new and existing customers. 

Innovation services

Our digital identity experts help EU businesses and governments with strategising their use or offering of digital identity services. We help envision, create and put together new innovative solutions and help corporate and government stakeholders to transform their organisations to optimally benefit from these new solutions.


We help our clients to define and plan effective strategies for growth, create a sound basis for decision making and provide clear direction to their organisation and its ecosystem.

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We help our clients to co-create new digital products effectively, develop their co-creation capabilities and become an platform for open innovation and collaboration.

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We help our clients to set-up and manage innovation programs, realise set ambitions and transform their operating model to be effective in the digital age.

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Latest publications

Picturesocialfinal How banks can solve the “Onboarding Puzzle” in the German market INNOPAY developed a Benchmark that provides banks with essential insights into how to make a good first impression on customers. The first research focused on the Dutch retail banking market, where over the last year...Read more...

Digital transaction people on digital devices Fostering an innovative environment: a pragmatic guide to embracing innovative CDD technologies while effectively managing the associated risks The European Supervision Authorities, supporting new Customer Due Diligence technologies, provided a pragmatic guide for organisations considering how to strike the right balance. By using these guidelines, financial institutions can more easily embrace digital opportunities,...Read more...

180405onb How a new kid on the payment block is outclassing other banks Although newer and smaller banks are more agile than their larger, more established competitors, they are being outclassed by a new kid on the payments block. This is one of the interesting conclusions of the...Read more...

180319datacontrol Decentralised identity enabled by the data control stack turns GDPR into a competitive advantage A new type of player in the digital identity ecosystem - the consent manager - is enabling customers and organisations to take more control over (identity) data. Relying parties should follow this development with great...Read more...

The Netherlands

WTC-F tower 3rd floor
Strawinskylaan 381
1077 XX Amsterdam
The Netherlands

Contact us

T: +31 20 6580651


Taunustor 1
60310 Frankfurt a.M.

Contact us

T: +49 (0) 69 5050604350



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