News & Insights

Customer interaction and product distribution is increasingly taking place at new forefronts: at the point of interaction of digital journeys in third-party channels. The rapid rate of digitalisation is also driving the next phase of bancassurance. Banks need to start preparing for this right now – not only to protect their market share, ...

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In today’s data economy in which everything has become a transaction, future relevance for banks is no longer based on payments alone. To help senior executives of banks to start leveraging their Open Banking capabilities in this context, we recommend three must-do actions to  holistically address the components of a digital trust in...

The rising importance of digital identity, consent management and data sharing has created a ‘Blue Ocean’ market for banks. I believe that they now have a unique opportunity to strengthen and truly safeguard their relevance in the data economy. But they need to start taking decisive action right now in order to demonstrate that they can p...

Sixteen major Eurozone banks have come together in the European Payments Initiative (EPI) to launch a new payment system aimed at taking on rival card schemes and the threat posed by Chinese and US big-tech firms. Although previous pan-European collaboration projects (e.g. Monnet, Eaps, Payfair) have not been perceived as a great success,...