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PSD2 has been an important catalyst for banks to open up. While many banks in Europe are still focused on making the PSD2 deadline of September 2019, we see some leading banks move beyond compliance and shift towards Open API Banking. In this emerging Open Banking play, banks start to understand that enabling secure access to customer dat...
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Where newer and smaller banks used to outclass the incumbent banks regarding the onboarding process, the recent INNOPAY benchmark shows a comeback of the established players. By now, there is no longer a need to visit the office to open an account. Now the question is: did the larger banks manage to compete with the challengers?
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In episode #1 of INNOPAY’s “Meet the Vendor”, onboarding team lead Guy Rutten talks to Maarten Wegdam, founder and director of Innovalor. Innovalor is the company behind ReadID, an NFC chip reader that lets you onboard in seconds.
In our series “Meet the Vendor” we introduce you to parties in the market that can help improve your onboard...
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“Data, whether it's location-based or behavior-based data, will help provide solutions, whenever and wherever they occur.” – Brett King, author of breaking banks
Although insurers are improving significantly on enhancing the customer experience during onboarding, pricing still seems to be the most important differentiator for customers. ...
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This article was first published in The Paypers which features thought leadership editorials from ecommerce and payments industry professionals.
The concept of Open Banking and its potential grows steadily on corporate banks. PSD2 has been an important catalyst for banks in opening up, however, it forced them to focus on complying first,...
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This article was first published in the legal journal Payments & FinTech Lawyer (04/04/18)
Fostering an innovative environment: a pragmatic guide to embracing innovative CDD technologies while effectively managing the associated risks
Financial institutions are investing heavily in technology to improve one of their initial interact...
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Insights Q1 INNOPAY Onboarding Benchmark
Although newer and smaller banks are ...
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The Insurance sector evolves at a more leisurely pace than many industries, but according to Maarten Bakker, our INNOPAY Sector Lead Insurance, organisations which are slow to develop open strategies will soon find themselves marginalised.
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Every single day, more than a billion active users share their thoughts, photos, news, videos, memes, and more with friends and connections on Facebook. With data from current accounts, bankers know what their customers eat, where they buy their clothes and what they get up to online. In today and tomorrow’s world (personal) data is becom...
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For the fifth year in a row, INNOPAY has contributed to the ShoppingTomorrow research program. Together with CM we hosted the expert group 'Digital Identity'. In this collaborative project a group of experts did research on how to implement a fully digital onboarding process for both B2B and B2C customer. This blog provides the main insig...
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Should security and convenience exclude each other in the customer onboarding process? Josje Fiolet, Digital Onboarding lead at INNOPAY, says “no”.
Security and convenience are often seen as diametrically opposed. However, with rapidly evolving technologies coming into play, this should no longer be the case. It’s time to realise that se...
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Technology has enabled innovation, but Financial Institutions (FIs) are not using its potential to improve their corporate client onboarding processes. This is contrary to what we see in the retail market, where the digital transformation is proceeding at full speed. Just two examples include Rabobank which has enabled digital onboarding ...
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