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The Dutch OVpay programme won the Best Smart Ticketing award (200k+ Daily Journe...
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INNOPAY is thrilled to announce its involvement with the successful launch of Du...
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Our Digital Customer Onboarding Benchmark reveales a large disparity in performance. Newer, smaller banks are onboarding much better than their larger, more established competitors. Why? By zooming in on four banks within the benchmark sample, we see that the higher performing banks are able to better position and align their different mo...
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Over the past three decades, the European Union has steadily improved its framework to fight money laundering and terrorist financing (AML/CFT). The EU’s action has focused on the prevention, investigation and prosecution of these harmful practices.
In July 2021 the European Commission (EC) presented a package of legislative proposals th...
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The Dutch mobility sector is launching a system to enable passengers on public t...
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Public transport operators (PTOs) and new mobility providers all share the same ...
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Digitalisation offers the mobility sector an excellent chance to optimise custom...
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Digitalisation offers the mobility sector an excellent chance to optimise customer service, but the responsible use of data remains a key challenge. One of the most crucial aspects for the future of mobility will be the ability to protect the privacy of consumers and businesses. These are the key findings from research into digital sustai...
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The EU’s fifth Anti Money Laundering Directive (AMLD5) urged the adjustment of the implementation rules of the Wwft (the Dutch Prevention of Money Laundering and Terrorist Financing Act)[1]. In this context, the Wwft has been amended accordingly. The new legislation has come into effect in the Netherlands on 21 May this year.As highlighte...
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Our involvement in the launch of the Europay Mastercard Visa contactless (EMVc) card was a great reminder of the benefits of a shared perspective. EMVc has already been rolled out in public transport in various geographical regions (e.g. in London, New York, Singapore, Sydney & Chicago), but nowhere nationwide and all modalities. It g...
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With the rise of the Internet of Things (IoT) and artificial intelligence (AI), transactions initiated by smart devices and platforms will increase exponentially over the next years. An appealing example is Smart Home, which connects customers digitally through smart devices and allows them to share data and transact from home 24/7.
As r...
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This article was first published in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018/2019 – 7th edition published by The Paypers.
In the past year, customer onboarding processes for simple financial products have become much more convenient. The INNOPAY Onboarding Benchmark (2018) shows that almos...
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