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In episode #1 of INNOPAY’s “Meet the Vendor”, onboarding team lead Guy Rutten talks to Maarten Wegdam, founder and director of Innovalor. Innovalor is the company behind ReadID, an NFC chip reader that lets you onboard in seconds. In our series “Meet the Vendor” we introduce you to parties in the market that can help improve your onboard...
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Blog
“Data, whether it's location-based or behavior-based data, will help provide solutions, whenever and wherever they occur.” – Brett King, author of breaking banks Although insurers are improving significantly on enhancing the customer experience during onboarding, pricing still seems to be the most important differentiator for customers. ...
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Blog
This article was first published in the legal journal Payments & FinTech Lawyer (04/04/18) Fostering an innovative environment: a pragmatic guide to embracing innovative CDD technologies while effectively managing the associated risks Financial institutions are investing heavily in technology to improve one of their initial interact...
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Blog
Every single day, more than a billion active users share their thoughts, photos, news, videos, memes, and more with friends and connections on Facebook. With data from current accounts, bankers know what their customers eat, where they buy their clothes and what they get up to online. In today and tomorrow’s world (personal) data is becom...
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Blog
For the fifth year in a row, INNOPAY has contributed to the ShoppingTomorrow research program. Together with CM we hosted the expert group 'Digital Identity'. In this collaborative project a group of experts did research on how to implement a fully digital onboarding process for both B2B and B2C customer. This blog provides the main insig...
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Blog
Should security and convenience exclude each other in the customer onboarding process? Josje Fiolet, Digital Onboarding lead at INNOPAY, says “no”. Security and convenience are often seen as diametrically opposed. However, with rapidly evolving technologies coming into play, this should no longer be the case. It’s time to realise that se...
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Blog
We all know by now that “XS2A” - access to payment accounts by third party providers (TPPs) - is going to happen in some shape or form under PSD2, but there is still considerable uncertainty. The transposition of PSD2 into national law is being delayed in twenty member states[1] and while the Regulatory Technical Standards on Strong Custo...
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Blog
For many years, PSPs have had relatively easy pickings, charging significant markups to online merchants for handling their payment traffic. A large variety of players entered the market. In Germany, ±60 PSPs are active, and in the Netherlands 120 players either hold a license or are specifically exempted from license duty to act as PSP. ...
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