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With the rise of the Internet of Things (IoT) and artificial intelligence (AI), transactions initiated by smart devices and platforms will increase exponentially over the next years. An appealing example is Smart Home, which connects customers digitally through smart devices and allows them to share data and transact from home 24/7.
As r...
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This article was first published in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018/2019 – 7th edition published by The Paypers.
In the past year, customer onboarding processes for simple financial products have become much more convenient. The INNOPAY Onboarding Benchmark (2018) shows that almos...
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Towards the first pan-European Open Banking based scheme
Imagine you’re taking an Uber at the airport, get to your destination and while you’re getting out of the Prius … ping… you receive a push notification from your bank that says € 32,78 was debited from your payment account. The full Uber experience, but no cards or wallets needed.&...
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Sufficiently strong quantum computers will seriously disrupt the confidentiality and integrity of secure digital communication everywhere. They will effectively break most of the current methods to securely exchange data, and quantum-resistant alternatives are not yet mature. Even though the development of such quantum computers may take ...
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In the past few years new and innovative banks, also known as challenger banks, have entered the scene to disrupt the German consumer banking market. Even though a customer does normally not sign up for a new bank account every year, those new players have been recognised to attract and convert a rapidly growing digitally-savy customer ba...
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PSD2 has been an important catalyst for banks to open up. While many banks in Europe are still focused on making the PSD2 deadline of September 2019, we see some leading banks move beyond compliance and shift towards Open API Banking. In this emerging Open Banking play, banks start to understand that enabling secure access to custome...
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As Instant Payments is expected to become the new normal in payments in many countries, it is imperative for financial service providers to offer Instant Payments capabilities to remain relevant in the future. The significant investments required to update current payment infrastructures motivates financial service providers to look for r...
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Where newer and smaller banks used to outclass the incumbent banks regarding the onboarding process, the recent INNOPAY benchmark shows a comeback of the established players. By now, there is no longer a need to visit the office to open an account. Now the question is: did the larger banks manage to compete with the challengers?
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Podcast
In episode #1 of INNOPAY’s “Meet the Vendor”, onboarding team lead Guy Rutten talks to Maarten Wegdam, founder and director of Innovalor. Innovalor is the company behind ReadID, an NFC chip reader that lets you onboard in seconds.
In our series “Meet the Vendor” we introduce you to parties in the market that can help improve yo...
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“Data, whether it's location-based or behavior-based data, will help provide solutions, whenever and wherever they occur.” – Brett King, author of breaking banks
Although insurers are improving significantly on enhancing the customer experience during onboarding, pricing still seems to be the most important differentiator for customers.&...
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This article was first published in The Paypers which features thought leadership editorials from ecommerce and payments industry professionals.
The concept of Open Banking and its potential grows steadily on corporate banks. PSD2 has been an important catalyst for banks in opening up, however, it forced them to focus on complying first,...
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This article was first published in the legal journal Payments & FinTech Lawyer (04/04/18)
Fostering an innovative environment: a pragmatic guide to embracing innovative CDD technologies while effectively managing the associated risks
Financial institutions are investing heavily in technology to improve one of their initial interact...
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