News & Insights

Last week’s seminar called ‘Digital euro meets the Dutch experts’, organise...

Our Digital Customer Onboarding Benchmark reveales a large disparity in performance. Newer, smaller banks are onboarding much better than their larger, more established competitors. Why? By zooming in on four banks within the benchmark sample, we see that the higher performing banks are able to better position and align their different mo...

To access to an extended paper which expands on the concepts introduced here, click the link at the end of this blog to download 'Establishing the trust anchor in the digital economy: the case for banks to become 'Data Custodians'. The original article was initially published in the Journal of Payments Strategy & Systems (peer-reviewe...

Public transport operators (PTOs) and new mobility providers all share the same ...

Digitalisation offers the mobility sector an excellent chance to optimise customer service, but the responsible use of data remains a key challenge. One of the most crucial aspects for the future of mobility will be the ability to protect the privacy of consumers and businesses. These are the key findings from research into digital sustai...