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Banks are investing heavily in technology to stay ahead when it comes to interacting with customers. Opening an account is one of the first interactions a new customer will have with an organisation. And it is a true cliché that ‘you never get a second chance to make a first impression’. So, you’d better do it right, right?
Our Digital C...
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The logistics sector faces challenges which are forcing organizations to cooperate in smarter ways. More effective data sharing can improve efficiency and reduce costs and CO2 emissions. But sharing data can be a headache, often relying on proprietary technology and time-consuming integrations.
iSHARE is challenging this status quo. By b...
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In INNOPAY's June 2015 blog, we introduced Virtual Bank Accounts as more than a reconciliation tool. We explained the difference between Virtual IBANs and Virtual Accounts, and showed how both could help SME- and corporate clients increase control over their cash- and transaction management. This blog sheds light on today’s Virtual B...
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Are you upgrading your outdated onboarding processes to raise conversions and meet customer expectations in the digital age? Many organisations are. But too many are taking the easy route, and jumping straight into the open arms of solution providers promising quick-fix solutions. The smarter path is to put strategic development before so...
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PSD2 and Open Banking strategies should go hand in hand and aim at being compliant while creating (or at least not blocking) growth potential for your business. However, a suboptimal PSD2 compliance strategy and implementation can result in the opposite by causing structural damage to your Open Banking potential and propositions. You have...
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Opportunities for existing and new market players to bridge the gaps
The ever-increasing regulatory burden is giving financial institutions a hard time these days. As part of their digital transformation, they strive to deliver customer friendly onboarding experiences. But they are also faced with increasing compliance costs, amongst oth...
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Afraid of huge fines, organizations are pressuring themselves to prepare for GDPR (the General Data Protection Regulation) that will take effect on 25 May 2018. Probably, they have already conducted an initial privacy impact assessment (PIA), they will have assigned a local privacy officer, and they are planning or providing privacy aware...
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Since 2000, 52% of companies in the US Fortune 500 including many financial organizations have either gone bankrupt, been acquired or ceased to exist. [1] In our recent blog on customer centricity, we argued that banks but also other large financial organizations struggle to successfully execute their strategy in today’s turbulent environ...
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INNOPAY values clients as much as anyone else. Hence, we fully understand the urgency that is felt throughout the sector to become more customer centric. However, most existing operating models are so much intertwined with the DNA of corporate banks that it has proven to be almost impossible to fundamentally renew. Today’s conventional ap...
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The European Banking Authority’s (EBA) has published its long-anticipated draft Regulatory Technical Standards (RTS) on ‘strong customer authentication and secure communication’ on 12 August. The RTS are considered key to achieve the PSD2 objectives of enhancing consumer protection, promoting innovation through competition and improving t...
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Following the adoption of the revised Payments Services Directive (PSD2) by the Council on 16 November 2015, the European Banking Authority (EBA) has published its long anticipated Discussion Paper on ‘strong customer authentication [1] and secure communication’ on 8 December.
The Regulatory Technical Standards (RTS) on strong customer a...
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Virtual Bank Accounts are hot. They offer corporates the same advantages as extensive physical bank account structures, while eliminating the costs of opening and managing accounts. And they can help corporates bring back their number of physical bank accounts, at least theoretically, to one, centralised account, thus taking away the need...
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