INNOPAY introduces the INNOPAY Experience Lab

PSD2 and Open Banking strategies should go hand in hand and aim at being compliant while creating (or at least not blocking) growth potential for your business. However, a suboptimal PSD2 compliance strategy and implementation can result in the opposite by causing structural damage to your Open Banking potential and propositions. You have to get your initial approach and associated offerings right.

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Strategische Auswirkungen der Kundenkontrolle durch „Open Banking”

This blog forms the fifth in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Associations Open Banking Working Group.

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„Digital Identity”: Der dritte Schlüsselfaktor bei der Gestaltung der „User Experience” aus Sicht von Kundenkontrolle

This blog forms the fourth in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Associations Open Banking Working Group.

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eIDs for KYC: no silver bullet yet, but golden potential

  • Friso Spinhoven Eefje van der Harst
  • Digital identityEnglish contentOnboardingKYCeIDAML

This blog elaborates on how financial institutions and Digital Identity Service Providers can play a role in aggregating information from different national electronic identity (eID) schemes to streamline KYC-processes.

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It's about the personal data, stupid

  • Friso Spinhoven Rob van der Staaij
  • GDPRCybersecurity

Organisations are pressuring themselves to prepare for GDPR. They should not forget that in the end it is about securing personal data.

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„Open Banking” ist die Basis für Kundenkontrolle

This blog forms the third in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Associations Open Banking Working Group.

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Poor strategy execution: It is time for a new perspective

In this blog Innopay introduces a proven approach how to successfully execute a strategy for large financial institutions. This approach acknowledges the importance of customer centricity but demonstrates that complex organisations, like financial institutions, require a holistic understanding of their operating model in order to become and remain successful.

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Kundenkontrolle aus Sicht von „User Experience“ und „User Interface“ (UX/UI)

This blog forms the second in a series of blogs by Innopay Germany on “Open Banking: advancing customer-centricity”. The blog series will outline all relevant aspects with regards to „Advancing customer-centricity with Open Banking”.
This blog series is based on the Open Banking Information Paper “Open Banking: advancing customer-centricity “, which Innopay developed in close cooperation with the EBA Association Open Banking Working Group.

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Corporate banks and FIs: what’s the ETA of your onboarding process?

  • Esther Groen Chantal van der Velde
  • PaymentsDigital identityOnboarding

Rapid technological development drives innovation of customer processes in many sectors. Yet, corporate banks and FIs are holding on to their current, outdated corporate onboarding processes. Innopay believes that banks and FI’s need to step up their game if they want to remain relevant in the future. This first blog of a series of two elaborates on the competitive advantage of a customer centric onboarding process and describes six causes for many corporate banks and FIs to be lacking behind.

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Cryptoware can only be defeated with a wide attack plan

  • Rob van der Staaij
  • Cybersecurity

Cryptoware is on the rise and is here to stay. Organisations need to combat it with an extensive range of controls.

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