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For the fifth year in a row, INNOPAY has contributed to the ShoppingTomorrow research program. Together with CM we hosted the expert group 'Digital Identity'. In this collaborative project a group of experts did research on how to implement a fully digital onboarding process for both B2B and B2C customer. This blog provides...
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Sollten sich Sicherheit und Komfort im Kunden-Onboarding-Prozess gegenseitig ausschließen? Definitiv nicht, meint INNOPAY. Sicherheit und Komfort werden oft als Gegensätze gesehen. Mit den sich rasant entwickelnden Technologien sollte dies jedoch nicht länger der Fall sein. Es ist an der Zeit zu erkennen, dass Sicherheit und Komfort zwei...
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We all know by now that “XS2A” - access to payment accounts by third party providers (TPPs) - is going to happen in some shape or form under PSD2, but there is still considerable uncertainty. The transposition of PSD2 into national law is being delayed in twenty member states[1] and while the Regulatory Technical Standards on Strong Custo...
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Financial service providers are challenged by Bigtechs to build international scale for their innovative products. Cross-border introduction of innovative digital payment and loan products is a difficult game however, as local implementations of the Anti-Money Laundering Directive (AMLD) and other regulatory requirements differ markedly b...
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Banks are investing heavily in technology to stay ahead when it comes to interacting with customers. Opening an account is one of the first interactions a new customer will have with an organisation. And it is a true cliché that ‘you never get a second chance to make a first impression’. So, you’d better do it right, right? Our Digital C...
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Are you upgrading your outdated onboarding processes to raise conversions and meet customer expectations in the digital age? Many organisations are. But too many are taking the easy route, and jumping straight into the open arms of solution providers promising quick-fix solutions. The smarter path is to put strategic development before so...
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Opportunities for existing and new market players to bridge the gaps The ever-increasing regulatory burden is giving financial institutions a hard time these days. As part of their digital transformation, they strive to deliver customer friendly onboarding experiences. But they are also faced with increasing compliance costs, amongst oth...
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The European Banking Authority’s (EBA) has published its long-anticipated draft Regulatory Technical Standards (RTS) on ‘strong customer authentication and secure communication’ on 12 August. The RTS are considered key to achieve the PSD2 objectives of enhancing consumer protection, promoting innovation through competition and improving t...
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Virtual Bank Accounts are hot. They offer corporates the same advantages as extensive physical bank account structures, while eliminating the costs of opening and managing accounts. And they can help corporates bring back their number of physical bank accounts, at least theoretically, to one, centralised account, thus taking away the need...
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