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Legal drivers such as GDPR and PSD2 in Europe and CDR in Australia are enabling the customer with more ownership and control over its own data. As a result, the customer is increasingly empowered to more easily provide consent-based access to his/her data by a service provider of choice. This trend is accelerating across countries, indust...
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As the number of digital transactions is growing exponentially, companies who have relevant and frequent digital interactions with their customers compete to become future ecosystem orchestrators. This is also true for the banking sector, where customers are increasingly banking through their smartphone, making that the primary digital so...
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The role of the corporate treasurer will change significantly with the transition towards an open, digital and data driven economy. Partially motivated by regulatory push (eg PSD2, GDPR), organisations are increasingly adopting new business models in which data is shared 24/7 to better respond to instant customer demand. This requires tre...
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With the rise of the Internet of Things (IoT) and artificial intelligence (AI), transactions initiated by smart devices and platforms will increase exponentially over the next years. An appealing example is Smart Home, which connects customers digitally through smart devices and allows them to share data and transact from home 24/7. As r...
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