Topics

  • 4 Ergebnisse gefunden
Publication |
Blog
Online customer onboarding is all about personalisation
For the fifth year in a row, INNOPAY has contributed to the ShoppingTomorrow research program. Together with CM we hosted the expert group 'Digital Identity'. In this collaborative project a group of experts did research on how to implement a fully digital onboarding process for both B2B and B2C customer. This blog provides the main insig...
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Publication |
Blog
Beim Onboarding steht nicht Compliance im Vordergrund; sondern Vertrauen
Sollten sich Sicherheit und Komfort im Kunden-Onboarding-Prozess gegenseitig ausschließen? Definitiv nicht, meint INNOPAY. Sicherheit und Komfort werden oft als Gegensätze gesehen. Mit den sich rasant entwickelnden Technologien sollte dies jedoch nicht länger der Fall sein. Es ist an der Zeit zu erkennen, dass Sicherheit und Komfort zwei...
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Publication |
Blog
Turning the Anti-Money Laundering Directive into a competitive advantage
Financial service providers are challenged by Bigtechs to build international scale for their innovative products. Cross-border introduction of innovative digital payment and loan products is a difficult game however, as local implementations of the Anti-Money Laundering Directive (AMLD) and other regulatory requirements differ markedly b...
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Publication |
Blog
Unlock the potential of your onboarding process: banks, you never get a second chance to make a first impression, so you’d better do it right!
Banks are investing heavily in technology to stay ahead when it comes to interacting with customers. Opening an account is one of the first interactions a new customer will have with an organisation. And it is a true cliché that ‘you never get a second chance to make a first impression’. So, you’d better do it right, right? Our Digital C...
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Publication |
Blog
Think hard before outsourcing your new onboarding process
Are you upgrading your outdated onboarding processes to raise conversions and meet customer expectations in the digital age? Many organisations are. But too many are taking the easy route, and jumping straight into the open arms of solution providers promising quick-fix solutions. The smarter path is to put strategic development before so...
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Publication |
Blog
eIDs for KYC: no silver bullet yet, but golden potential
Opportunities for existing and new market players to bridge the gaps The ever-increasing regulatory burden is giving financial institutions a hard time these days. As part of their digital transformation, they strive to deliver customer friendly onboarding experiences. But they are also faced with increasing compliance costs, amongst oth...
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