News & Insights

Our Digital Customer Onboarding Benchmark reveales a large disparity in performance. Newer, smaller banks are onboarding much better than their larger, more established competitors. Why? By zooming in on four banks within the benchmark sample, we see that the higher performing banks are able to better position and align their different mo...

In den vergangenen drei Jahrzehnten hat die Europäische Union ihren Rahmen zur Bekämpfung von Geldwäsche und Terrorismusfinanzierung (AML/CFT) stetig verbessert. Die Maßnahmen der EU konzentrieren sich dabei auf die Prävention, Untersuchung und Verfolgung dieser schädlichen Praktiken. Im Juli 2021 legte die Europäische Kommission (EC) ei...

In the past decade, FinTech players have emerged that operate across borders wit...

With the rise of the Internet of Things (IoT) and artificial intelligence (AI), transactions initiated by smart devices and platforms will increase exponentially over the next years. An appealing example is Smart Home, which connects customers digitally through smart devices and allows them to share data and transact from home 24/7. As r...

This article was first published in the Web Fraud Prevention, Identity Verification & Authentication Guide 2018/2019 – 7th edition published by The Paypers. In the past year, customer onboarding processes for simple financial products have become much more convenient. The INNOPAY Onboarding Benchmark (2018) shows that almos...