Function: Senior manager
As a Senior Consultant at INNOPAY, Josje Fiolet specialises in innovation projects for digital payments and identity. She is fascinated by the interaction of people and technology, and passionate about helping our clients to shape innovation and collaborate on the challenges they face in the fast-changing and digitising world. Josje leads our Customer Onboarding practice, and focuses on combining regulatory requirements, customer preferences and organisational capabilities to enable effective digital onboarding which keeps our clients ahead of the competition.
Contact
E-mail address: josje.fiolet@innopay.com
Publications
Blog |
20-07-2022
Our Digital Customer Onboarding Benchmark reveales a large disparity in performance. Newer, smaller banks are onboarding much better than their larger...
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Blog |
25-04-2022
Over the past three decades, the European Union has steadily improved its framework to fight money laundering and terrorist financing (AML/CFT). So fa...
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Blog |
07-04-2022
The 2022 edition of Euroforum’s annual conference on the future of payments was held in Amsterdam on 31 March. It was the biggest edition so far, attr...
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Interview |
15-11-2021
Opening a new bank account in a banking app, applying for a digital Certificate of Good Conduct from the Ministry of Justice and Security, or checking...
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Blog |
07-10-2021
All Scale Ups eventually face the same challenges as they outgrow their Start Up status. How to continue acting nimbly and doing what they do best, wh...
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Interview |
28-09-2021
To secure future relevance and growth, organisations are digitally transforming – an ongoing journey of applying technology and data to support value ...
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Blog |
13-09-2021
The 2021 edition of Euroforum’s annual conference on the future of payments (‘Toekomst van het Betalingsverkeer’) – which took place in Amsterdam’s Be...
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Blog |
08-06-2021
Fintechs will have no choice but to comply with the requirements of the Digital Finance Strategy, but they can decide whether to regard compliance as ...
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Blog |
22-12-2020
Widely regarded as the more respectable face of crypto, stablecoins are poised to become an integral part of the financial system’s future. With their...
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Blog |
13-12-2020
In this blog, Josje Fiolet and Mounaim Cortet, Senior Managers at INNOPAY, discuss how banks need to update their ways of working to realise the comme...
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Blog |
07-02-2020
In the past decade, FinTech players have emerged that operate across borders with agile and customer centric propositions whilst continuously challeng...
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Blog |
18-10-2019
The EU’s fifth Anti Money Laundering Directive (AMLD5) comes into force in all Member States on 10 January 2020. This latest version of the directive ...
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