Note to Insurers: silence does NOT imply consent

  • Maarten Bakker Mathijs Helgers
  • APIOpennessCustomer in ControlInsuranceConsent ManagementOpen Insurance

Data and putting the customer in control over his or her data are crucial elements for any platform strategy, especially in an open ecosystem. This interview with experts from INNOPAY gives further insights for insurance companies and how they can execute on their much-needed consent infrastructure.

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Mastering Open Banking: How the ‘Masters in Openness’ create value

  • Mounaim Cortet Art Stevens
  • APIPSD2Open BankingBenchmarkOpennessCustomer in Control
180926B OBM rating graph 2.0

The INNOPAY Open Banking Monitor covers the global state of play in Open Banking. It benchmarks 50+ banks on 4 core Developer Portal capabilities: API Catalogue, API Documentation, Developer Usability and Community Development.

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Looking for the missing part of GDPR: a ‘soft infrastructure’ for sharing your data

  • Douwe Lycklama Shikko Nijland
  • GDPRCustomer in ControlConsent Management

GDPR mandates that organisations must provide consumers with increased levels of visibility and control over their personal data. But this data is already fragmented across the farthest reaches of the internet, and the long-term needs of neither consumers nor corporates will be served by the implementation of local dashboards and consent management apps by each player in the chain. INNOPAY proposes a collaborative approach to solving this challenge which will deliver convenience and control to consumers, and both GDPR compliance and new business opportunities for companies.

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Decentralised identity enabled by the data control stack turns GDPR into a competitive advantage

  • David Mintjes
  • Digital identityArticleGDPRData SharingOpennessCustomer in Control

A new type of player in the digital identity ecosystem - the consent manager - is enabling customers and organisations to take more control over (identity) data. Relying parties should follow this development with great interest because there are significant benefits gained from joining a data control scheme.

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Online customer onboarding is all about personalisation

  • Esther Groen Christian van Ramshorst
  • Digital identityOnboardingCustomer in Control

This blog presents a model (developed with the Shopping Tomorrow 'Digital Identity' experts) that will help organisations to better understand their own context in relation to the behavioural context of their preferred consumers. Enabling to define and deliver on a customer centric digital strategy and onboarding process by putting the customer in control of their identity.

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INNOPAY Open Banking Monitor: Who are the Masters in Openness?

  • Mounaim Cortet Art Stevens
  • APIPSD2Open BankingBenchmarkOpennessCustomer in Control

Openness will become the new normal, as new regulations create the push and new technologies provide the enablers. INNOPAY has developed a benchmark comparing developer portals based on the Functional Scope of APIs and the Developer Experience. Developing state-of-the art developer portal capabilities will drive and accelerate your Open Banking strategy, learn from peers and see who is the Master of Openness!

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GDPR in value chains: take off your shackles!

  • Eefje van der Harst Christian van Ramshorst
  • GDPRData SharingOpennessCustomer in Control

Although many organisations consider GDPR as a heavy compliance burden, it actually provides opportunities for organisations that operate in value chains if they collaborate smartly. This blog provides insights in how GDPR compliance can become an opportunity through smart collaboration and will lead to improved customer experience and mitigation of unnecessary risks.

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Turning Cybersecurity into a Commercial Benefit

  • Jelger Groenland
  • CybersecurityOpennessCustomer in ControlDigital Transformation

Cybersecurity is a tough business, and it's getting tougher. And if it all goes wrong, the effects on an organisation can be potentially catastrophic. INNOPAY's Jelger Groenland explains some simple steps to mitigate risks, maximise return on security investment and how to turn cybersecurity into a commercial positive for your organisation.

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